Privacy Policy
Last updated: 30 October 2026
Who is responsible
TIENDO LTD, 3rd Floor Suite, 207 Regent Street, London, England, W1B 3HH, is the controller for data processed by KeyTrail. Contact: contact@keytrail.cc.
What we collect
| Data | Why | Legal basis |
|---|---|---|
| Email address, Paddle customer and order ID (from checkout) | Give you access, restore it if you lose it, answer support requests | Contract |
| Practice time used today, practice results and missed keys | Run the free-time limit and show your stats | Contract / legitimate interest |
| Messages you send us | Support | Legitimate interest |
| Standard server logs (IP address, browser, time) kept by our hosting provider | Security and keeping the site online | Legitimate interest |
Practice data is stored only in your own browser (local storage). It is not sent to us. There are no passwords, because there are no accounts.
Payments
Paddle.com processes your payment as Merchant of Record and is an independent controller of the payment and billing data it collects. We never see your full card details. See Paddle's Privacy Policy.
Who we share data with
- Paddle (payments, tax, receipts, subscriptions)
- Cloudflare (website hosting and security)
- Google Fonts (font delivery; your browser requests fonts from Google)
We do not sell personal data and do not use advertising or analytics trackers.
How long we keep data
We keep your email and order IDs while your plan is running and for up to 6 years afterwards where needed for tax and accounting records. Support emails are deleted after 2 years.
International transfers
Our providers may process data outside your country. Where they do, they use safeguards such as Standard Contractual Clauses.
Your rights
You can ask to access, correct, delete or export your data, or object to processing, by emailing us. You can also complain to your data protection authority (in the UK, the ICO).
Children
Purchases must be made by an adult. A parent may buy KeyTrail Pro for a child to use.