Terms of Service

Last updated: 30 October 2026

1. Who we are

KeyTrail ("we", "us") is a browser-based touch typing trainer operated by TIENDO LTD, company number 16812569, registered office 3rd Floor Suite, 207 Regent Street, London, England, W1B 3HH. You can reach us at contact@keytrail.cc.

2. Our reseller, Paddle

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Your purchase is also governed by Paddle's Buyer Terms.

3. The service

KeyTrail lets you practise typing in your web browser. Without a plan you may play for a limited time each day (currently 3 minutes). KeyTrail Pro gives unlimited practice time, lessons, timed tests, results history and a weak-key heat map. We may improve or change features over time; we won't remove the core features of a plan you have paid for during the period you have paid for.

4. No registration

There is no account, username or password. When you buy KeyTrail Pro, access is stored in a cookie in the browser you used at checkout. You are responsible for that browser and for anyone you allow to use it. If you lose access (for example by clearing cookies or changing browser), email us from the address on your Paddle receipt and we will restore it.

5. Plans and billing

KeyTrail Pro is sold on three billing periods. All three unlock the same features; only the period and the price differ. Prices are in US dollars, and sales tax or VAT is added at checkout where it applies.

• Daily — $2 per day. You pay $2 at checkout, then $2 every 24 hours until you cancel. Left running for a month this comes to around $60.
• Weekly — $15 per week. You pay $15 at checkout, then $15 every 7 days until you cancel.
• Monthly — $175 per month. You pay $175 at checkout, then $175 on the same calendar date each month until you cancel.

Every plan renews automatically. Paddle, our reseller and Merchant of Record, takes the payment, emails a receipt for each charge, and shows the auto-renewal terms at checkout before you pay. There is no free trial; the free game on the home page lets you try the trainer for 3 minutes a day without paying.

6. Cancelling

You can cancel at any time using the link in any Paddle email receipt, or by emailing us. Cancelling stops future renewals; you keep access until the end of the day, week or month already paid for.

7. Refunds and your right to cancel

Refunds are covered by our Refund Policy, which lets you ask for a full refund within 14 days of any charge. If you are a consumer in the UK or EU, you normally have 14 days to withdraw from a contract for digital services; by paying you ask us to give you access immediately, and that statutory right ends once you start using the service. Our Refund Policy's 14-day refund still applies to every charge regardless.

8. Acceptable use

Do not copy, resell or redistribute KeyTrail, try to bypass the free-time limit or access controls, interfere with the service, or use it for anything unlawful. We may withdraw access if you seriously or repeatedly break these terms, and will refund any unused period where the law requires.

9. Intellectual property

All software, text passages, design and branding in KeyTrail belong to TIENDO LTD or its licensors. Your subscription gives you a personal, non-transferable right to use KeyTrail while your plan is active.

10. Liability

KeyTrail is provided as is. We do not guarantee any particular typing speed or result. Nothing in these terms limits liability that cannot be limited by law. Otherwise our total liability to you is limited to the amount you paid us in the 3 months before the claim.

11. Changes

We may update these terms. If a change materially affects a paid subscription, we will tell you by email before it takes effect, and you may cancel before then.

12. Law

These terms are governed by the laws of England and Wales. If you are a consumer, you also keep the protections of the law of the country where you live.